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Read Customer Service Reviews of renewfloor 2025

hotepare

Green Swell
Sep 5, 2024
1,605
40
48
37
FL
Renew is a company specializing in the repair, restoration, inspection, and replacement of flooring and furnishings for homeowners, hospitality venues, and insurers. Their services include handling insurance claims, carpet and upholstery cleaning, and offering solutions for various flooring and furniture issues.


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Customer Service Reviews:
Customer feedback on Renew's services is mixed, with experiences varying across different regions and service offerings.
Positive Experiences:
Several customers have praised Renew for their professionalism and quality of service. For instance, a review from June 2023 highlights a customer's satisfaction with the company's attention to detail and respect for property during carpet fitting. Another review from March 2022 commends the company's prompt response and courteous staff following an accident on a dining room carpet.
Negative Experiences:
Conversely, some customers have reported dissatisfaction with Renew's services. A review from March 2024 describes a negative experience with an inspector's report, alleging incompetence and a lack of professionalism. Similarly, a review from October 2023 criticizes the company's assessment of water damage as wear and tear, leading to frustration and a poor customer experience.
Regional Variations:
It's important to note that customer experiences with Renew can vary by location. For example, a review from Cleveland, Ohio, in March 2019 describes a negative experience with the company's flooring services, citing issues such as incomplete work and unprofessional behavior.
Conclusion:
Renew's customer service reviews are diverse, with some clients expressing high satisfaction and others reporting significant concerns. Prospective customers are advised to research and consider recent reviews specific to their region and the particular service they require. Engaging directly with the company to discuss any concerns or questions can also provide clarity and help set expectations.
 
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